Salesforce Consulting
Sales, Service, Marketing & Data Cloud — done right.
Sales · Service · Data
Australian-made, Australian-supported consultancy
Your trusted CX transformation partner.
Onshore Australian-made and Australian-supported consultancy with dedicated offshore delivery. Premium outcomes at the right price.
SOC 2 Type II·ISO 27001 aligned·HIPAA-ready
+38%
Avg. CSAT lift
4.2x
Sales velocity
−47%
Handle time
12wks
Time to value
What we do
Everything you need. Nothing you don't.
Six focused practices. One team that ships results.
Solution Architecture
Scalable designs that hold up under real-world load.
CTA-led
Digital Transformation
From legacy CRM to modern CX — without the chaos.
Modernization
CX Strategy
Map the journey. Fix the friction. Win the customer.
Strategy & ops
AI & Automation
Agentforce, Einstein & Copilot doing the busywork for you.
Agentforce · Einstein
Managed Services
We keep your stack humming — 24/7.
Run & evolve
Platforms
Three platforms. One seamless CX.
Certified delivery — built to work together, out of the box.
Genesys Cloud CX + Salesforce
Contact center + CRM, working as one.
VoiceAgent AssistOmnichannel
Microsoft Dynamics 365
Sales, Service, Power Platform & Copilot — live in weeks.
SalesPower PlatformCopilot
ServiceNow
CSM, ITSM & workflows that connect every team.
CSMITSMAutomation
Our delivery model
Australian strategy & support, offshore delivery speed.
We pair senior onshore Australian advisory with a dedicated offshore delivery pod — so you get local accountability, global cost-efficiency, and a team that ships every sprint.
Onshore
Australian-made consultancy
Australian strategy
Senior architects and CX advisors based in Brisbane, Melbourne and Perth — aligned to your business hours and outcomes.
Australian support
Local accountability, governance and stakeholder management. One throat to choke, every step of the way.
AEST-aligned discovery
Workshops, design and decisions happen on your timezone, with senior people in the room.
Offshore
Dedicated delivery center
Dedicated delivery pod
A handpicked offshore squad — certified Salesforce engineers, QA and admins — working as an extension of your team.
Right-priced builds
Premium outcomes without premium day-rates. Reinvest the savings into more roadmap, not more invoices.
Follow-the-sun velocity
Work progresses overnight. You wake up to demos, not status updates — shipping every two weeks.
100%
Australian-led strategy & governance
~40%
Typical blended-rate saving vs onshore-only
2 wks
Sprint cadence — demoable every fortnight
Our Clients Say
Trusted by leaders who demand outcomes.
"Experience, passion, and a can-do attitude. I felt I was in safe hands with the team. I was impressed with the value-add thought leadership that they provided on how to best leverage the features we'd purchased on the Salesforce platform — not just implementing our requirements as we'd asked for them with our limited knowledge of what Salesforce can do."
Brett Ferguson
Group Head of Information Technology @ Acquire Learning(at time of working with CXTech team members)
Executive Guest Speaker @ Dreamforce 2016, San Francisco
Let's talk
Book a consultation with a certified architect.
Tell us about your customer experience goals. We'll respond within one business day with a tailored point of view — no slideware.
- enquiry@cxtechconsulting.com
- +61 400 273 219
- Office LocationsSydney · Melbourne · Brisbane · Perth · Adelaide · Canberra · Hobart · Darwin · Port Moresby (PNG)