CXTech Consulting · United States
CX transformation for US enterprises
Founder-led Salesforce, Genesys and AI consulting for US enterprises, with dedicated offshore development and delivery hours that overlap the US workday. Location: [CITY, STATE].
Services for US enterprises
Salesforce Consumer Goods Cloud
Connect consumer goods operations, retail execution and customer relationships around your enterprise priorities.
Salesforce Financial Services Cloud
Align banking, wealth and insurance workflows with customer context and service needs.
Salesforce Service Cloud
Unify service cases, customer information and agent workflows across support channels.
Agentforce
Plan and implement AI assistance with clear governance and escalation to your teams.
Genesys Cloud CX
Connect your contact center with Salesforce Partner Telephony and the CX Cloud connector.
AI with Claude by Anthropic
Integrate Claude into enterprise workflows with agreed data boundaries and human oversight.
Dedicated offshore development
Work with a consistent engineering and QA pod in Thailand, supported by senior delivery leadership.
Managed services
Continue platform support, optimisation and delivery after go-live.
Industries
Consumer Goods / CPG
Customer experience and connected workflows for consumer goods enterprises.
Financial Services
Customer journeys and service operations across banking, wealth and insurance.
Contact Center
Agent experience, routing and CRM integration across voice and digital service.