About · Women-owned · Founder-led
About CXTech Consulting
An Australian women-owned, founder-led technology consultancy operating in Australia, the United States and Thailand, connecting Salesforce CRM and Genesys Cloud customer experiences with AI automation.
Founder story
Why we built CXTech Consulting.
Hear directly from our founder on the mission behind CXTech — senior-led advisory, dedicated offshore delivery, and a relentless focus on customer outcomes.
Credibility
Credentials that back the story.
Decades of certified Salesforce expertise, hardened delivery governance, and measurable outcomes for the customers we serve.
Our delivery model
Senior-led strategy & support, offshore delivery speed.
We pair senior, locally-led advisory with a dedicated delivery pod in Thailand — so you get local accountability, global cost-efficiency, and a team that ships every sprint.
Onshore
Locally-led consultancy
Senior-led strategy
Senior architects and CX advisors serving Australia, the United States and Thailand — aligned to your business hours and outcomes.
Locally-led support
Local accountability, governance and stakeholder management. One throat to choke, every step of the way.
Timezone-aligned discovery
Workshops, design and decisions happen on your timezone, with senior people in the room.
Offshore
Thailand delivery center
Dedicated delivery pod
A dedicated engineering and QA team in Thailand working alongside senior advisors to deliver software, integrations and customer experience solutions.
Right-priced builds
Premium outcomes without premium day-rates. Reinvest the savings into more roadmap, not more invoices.
Follow-the-sun velocity
Work progresses overnight. You wake up to demos, not status updates — shipping every two weeks.
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Founded by a woman in technology
CXTech brings women’s leadership to technology consulting. Our founder-led approach keeps client relationships, strategy and delivery accountability close to the people doing the work.
Our focus is practical customer experience transformation: connect systems, refine processes and help teams use technology with purpose.
02
Salesforce and Genesys at the centre
We bring CRM and contact centre work together, from implementation and integration to ongoing improvement. Agentforce and AI automation support the core customer experience rather than standing apart from it.
Your questions
Frequently asked questions
Next step
Let’s plan your next step.
Australian women-owned, founder-led. Senior-led strategy and support across Australia, the United States and Thailand, with dedicated offshore delivery.
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