Is CXTech women-owned and founder-led?

Yes. CXTech is an Australian women-owned technology consultancy founded by a woman, with founder-led accountability for the work.

How does the delivery model work?

Australian-led strategy, architecture and support are paired with dedicated offshore delivery. Responsibilities, access and governance are agreed for each engagement.

Consultants working together on CRM and contact centre workflows

About · Women-owned · Founder-led

About CXTech Consulting

An Australian women-owned, founder-led technology consultancy connecting Salesforce CRM and Genesys Cloud customer experiences, with AI automation supporting better business processes.

Book a Consultation

Founder story

Why we built CXTech Consulting.

Hear directly from our founder on the mission behind CXTech — Australian-made advisory, dedicated offshore delivery, and a relentless focus on customer outcomes.

Watch the 2-minute story

Credibility

Credentials that back the story.

Decades of certified Salesforce expertise, hardened delivery governance, and measurable outcomes for the customers we serve.

15+ years

Salesforce & CX leadership across ANZ and APAC

[X]+ Salesforce certifications

Across the delivery team

Agentforce

Specialists in Data Cloud & AI-led service

SOC 2 · ISO 27001

Aligned security & delivery governance

Client outcome

$1.2B+

Client revenue influenced

Client outcome

98%

Client retention rate

Client outcome

~40%

Avg. blended-rate saving vs onshore-only

Client outcome

12 weeks

Typical time-to-first-value

Our delivery model

Australian strategy & support, offshore delivery speed.

We pair senior onshore Australian advisory with a dedicated offshore delivery pod — so you get local accountability, global cost-efficiency, and a team that ships every sprint.

Onshore

Australian-made consultancy

Australian strategy
Senior architects and CX advisors based in Brisbane, Melbourne and Perth — aligned to your business hours and outcomes.
Australian support
Local accountability, governance and stakeholder management. One throat to choke, every step of the way.
AEST-aligned discovery
Workshops, design and decisions happen on your timezone, with senior people in the room.

Offshore

Dedicated delivery center

Dedicated delivery pod
A dedicated offshore engineering and QA team working alongside Australian advisors to deliver software, integrations and customer experience solutions.
Right-priced builds
Premium outcomes without premium day-rates. Reinvest the savings into more roadmap, not more invoices.
Follow-the-sun velocity
Work progresses overnight. You wake up to demos, not status updates — shipping every two weeks.

100%

Australian-led strategy & governance

~40%

Typical blended-rate saving vs onshore-only

2 wks

Sprint cadence — demoable every fortnight

Founded by a woman in technology

CXTech brings women’s leadership to technology consulting. Our founder-led approach keeps client relationships, strategy and delivery accountability close to the people doing the work.

Our focus is practical customer experience transformation: connect systems, refine processes and help teams use technology with purpose.

Salesforce and Genesys at the centre

We bring CRM and contact centre work together, from implementation and integration to ongoing improvement. Agentforce and AI automation support the core customer experience rather than standing apart from it.

Your questions

Frequently asked questions

Let’s plan your next step.

Australian women-owned, founder-led. Australian strategy and support, with dedicated offshore delivery.

Book a Consultation